IT City Digital Solutions is committed to conducting business ethically and responsibly. If you have a concern about our conduct, a data privacy issue, a breach of our Code of Conduct, or any other matter related to our business practices, we want to hear from you.
All reports are treated seriously, investigated promptly, and handled with confidentiality.
Send your report to info@itcity.ae with the subject line "Concern Report." Please include as much detail as possible: the nature of the concern, relevant dates, individuals involved, and any supporting documentation.
Call us at +971 50 769 8143 during office hours (Monday to Saturday, 9am – 7pm GST) and ask to speak with our Operations Manager.
Send a written report to: IT City Digital Solutions, One Central, 8th & 9th Floor, Trade Centre 2, Dubai, UAE. Mark the envelope "Confidential — Concern Report."
All reports are handled with the strictest confidentiality. Your identity will not be disclosed without your consent, except where disclosure is required by law. IT City strictly prohibits retaliation against anyone who raises a genuine concern in good faith.
You may submit a concern anonymously. While we will investigate all credible reports, anonymous reports may limit our ability to follow up with you or to gather additional information. Providing contact details — even on a confidential basis — helps us investigate more effectively.
Ready to report a concern? Email info@itcity.ae or use our contact form. All reports are handled confidentially.
We reply within a few hours